What to Expect After Contacting Dispatch

When you call or submit a dispatch request, here is how our referral process proceeds:

  1. Intake Assessment: We verify your address, phone number, roof material, and whether active water intrusion is currently threatening interiors.
  2. Contractor Matching: Your request is immediately dispatched to an independent roofing contractor with current availability in your specific Tarrant County municipality.
  3. Direct Outreach: The contractor contacts you directly via phone to confirm arrival time, review safety protocols, and provide on-site repair evaluations.